Set the checkout surface, credential owner, returned events and recovery responsibilities.
Decide where customers see checkout and which action starts it.
Confirm who owns the customer-facing step.
Name who creates, stores and rotates provider credentials.
Confirm the access and rotation path.
Agree which provider event updates the merchant record.
Confirm reconciliation when delivery is delayed.
Name who checks an unknown result before anyone retries.
Confirm the escalation path before launch.
04 Integration
Define the handoff before you build.
Decide where customers see checkout and which action starts it.
Confirm who owns the customer-facing step.
Name who creates, stores and rotates provider credentials.
Confirm the access and rotation path.
Agree which provider event updates the merchant record.
Confirm reconciliation when delivery is delayed.
Name who checks an unknown result before anyone retries.
Confirm the escalation path before launch.
Before implementation
Name the owner and next question.
| Decide | Confirm | |
|---|---|---|
| 01Checkout surface | Decide where customers see checkout and which action starts it. | Confirm who owns the customer-facing step. |
| 02Credentials | Name who creates, stores and rotates provider credentials. | Confirm the access and rotation path. |
| 03Returned events | Agree which provider event updates the merchant record. | Confirm reconciliation when delivery is delayed. |
| 04Recovery | Name who checks an unknown result before anyone retries. | Confirm the escalation path before launch. |